Privacy Policy for EventLab

Effective Date: July 3, 2026

Thank you for choosing EventLab ("we", "our", or "us"). Your privacy is important to us and we are committed to protecting your information when you use our Shopify app (the "App").

1. Information We Collect

When you use EventLab, we may collect the following types of information:

Your Shopify store information, including store name and domain.
Store content, event data, and configuration details that you choose to connect or manage through the App in order to provide its functionality.
User account details needed for App access, support, and communications.
Analytics and usage data to understand how the App is used and to improve its performance and functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, maintain, and improve the App.
To communicate with you about support, important updates, and service notices.
To monitor performance, troubleshoot issues, and improve the merchant experience.
To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your information to third parties. We may share your information only in the following contexts:

With Shopify, as necessary for the App to integrate with your store.
With service providers who help us operate the App, such as hosting, analytics, customer support, and infrastructure providers, subject to appropriate confidentiality and data protection obligations.
With law enforcement, regulators, or other parties when required by law or legal process.

4. Data Security

We implement commercially reasonable and industry-standard safeguards to protect your data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You may have the following rights regarding your personal information:

You may request access to or correction of the personal information we hold about you.
You may request deletion of your personal information, subject to any legal or contractual retention requirements.

To exercise your rights, please contact us at hello@another.ventures.

6. Cookies and Tracking Technologies

The App may use cookies and similar technologies to support authentication, improve usability, understand usage trends, and maintain or improve App functionality.

7. Third-Party Services

The App may use third-party services that process information on our behalf. These providers maintain their own privacy practices, and we encourage you to review their policies where relevant.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version here with an updated Effective Date. Your continued use of the App after those changes become effective constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hello@another.ventures.